tOTAL INCOMPETENCE --
January 11, 2018
Delray website has been down for one week . Phone system is inactive--both the theatre and corporate .
Dishonest with regard to gift certificates purchased from them.
July 18, 2019
Frank's was happy to sell a $100 gift certificate, but seem to be always finding ways to not permit them to be honored. They also have not fulfilled request for refund. Not a very ethical company.
A total lack of pride
January 01, 2020
If you like your movies dim, out of focus, and extremely blue; this is the theatre for you. The coming attractions featured a trailer with a fuzzy purple Janes Bond ; I made the mistake of assuming the staff would address such an obvious flaw-not the case. I left to bring the blown bulb to management’s attention, five minutes later my wife complained again, they acknowledged the bulb was burning out, but continued to show the picture. We gave up, and accepted a refund. I see 40-50 films a year in theaters, I have never seen a movie house take so little pride in their presentation.