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2.27 / 5

User rating: 2.27

 



  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3.33333333333333
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

 

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Theater Reviews

Showing 1 to 3 of 3

A total lack of pride

January 01, 2020

If you like your movies dim, out of focus, and extremely blue; this is the theatre for you. The coming attractions featured a trailer with a fuzzy purple Janes Bond ; I made the mistake of assuming the staff would address such an obvious flaw-not the case. I left to bring the blown bulb to management’s attention, five minutes later my wife complained again, they acknowledged the bulb was burning out, but continued to show the picture. We gave up, and accepted a refund. I see 40-50 films a year in theaters, I have never seen a movie house take so little pride in their presentation.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dishonest with regard to gift certificates purchased from them.

July 18, 2019

Frank's was happy to sell a $100 gift certificate, but seem to be always finding ways to not permit them to be honored. They also have not fulfilled request for refund. Not a very ethical company.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

tOTAL INCOMPETENCE --

January 11, 2018

Delray website has been down for one week . Phone system is inactive--both the theatre and corporate .

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1
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