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3.02 / 5

User rating: 3.02

 



  • General Experience User rating: 3.25
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4.33333333333333
  • Customer Service User rating: 2.5

 

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Theater Reviews

Showing 1 to 3 of 3

DON'T EAT AT THE CONCESSIONS!

December 26, 2019

I was greeted by a nicely updated theater. I had not been back here in years, but it was the only place showing the film my husband wanted to see on Christmas eve near us. I was starving and not many options or time to eat before the movie so we chose to eat theater food. :/ I didn't expect gourmet food, but I did expect to receive my hot dogs and chicken nuggets to be cooked correctly for the 8 minute wait we were told it would be. After waiting 10 minutes I received the hot dog pretzel bites burnt to blackened little charcoal pieces. I did not have any more time to waste waiting for them to correct this. Again I was starving, so I ate what could be eaten (mostly pulling the tiny hot dog out of the black pretzel skin) Just a complete fail on the food. Great movie and comfy seats.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Comfortable seating close to home

February 07, 2019

We go to this theater all the time. The seats are very comfortable, staff have always been helpful.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Horrible Management

June 08, 2018

Oh my goodness. Sure, the movie theatre is great and i go there all the time but the management? I spoke to the manager of this theatre, his name is Brad. I let him know my situation - i purchased tickets for a total of $40 to watch Oceans 8. By the time i realized that i screwed up the date, i couldn't get an exchange or a refund. If i want to watch that movie, i have to pay $80 now. $80!!!!!! How insane is that!? Their customer service is horrible. I've never experienced such terrible management. I have proof that i didn't even watch that movie. It's just sad that such a huge corporation cannot be more lenient with their customers. Century theaters is a better choice!!! Honestly, DO NOT GO TO THIS LOCATION!!!!!!!! They will screw you over!!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 0
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