Needs better cleaning
December 17, 2021
I want to support local theater and loved West Side Story last Friday. But trash was overflowing and all over the floor.
Poor customer service, always out of one snack or another
August 20, 2022
The theaters themselves are fine. But during the last four visits they’ve been out of certain snacks. When I spoke with the junior manager he had no good explanation and when I asked for the senior (adult) manager he didn’t do any better. Basically told us “ it is what it is,” and gave us a sorry excuse about everyone eating up all the jalapeños for the nachos. They apparently don’t have customer service, nor do they care. Only game in town though.
February 27, 2022
The staff were playing video games when we got there. The lobby was covered in popcorn and unkempt (3 in the afternoon), one of 8 video games worked. The seats don’t recline and the theater was definitely not cleaned between showings or even all weekend (was a Sunday). Sad that it’s the only choice in summit county.