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User rating: 2.40 Rate Theater

1419 S. Main Chapel Way, Gambrills, MD 21054

844-462-7342 | View Map


2.40 / 5

User rating: 2.40

 



  • General Experience User rating: 2.57142857142857
  • Concession User rating: 2.28571428571429
  • Cleanliness User rating: 2.14285714285714
  • Theatre Presentation User rating: 2.57142857142857
  • Customer Service User rating: 2.42857142857143

 

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Theater Reviews

Showing 1 to 6 of 6

March 14, 2020

Great local theatre. However, daughter worked there - pay wasn't enough for all the things that they did. High turnover rate. Customers trash the joint so they should have a pro cleaning crew clean it rather than making the employees (cashiers & food people) stay until 3:30 AM, to clean it all !

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Women's Restroom

April 15, 2018

I'm a resident of the community and love coming to the Theater. However, the last two times I visited the women's restroom and it smelled very bad and urine was on the floor. Please address this matter and keep our movie theater a great place. Thanks in advance. Charline

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Very unclean theatre

November 10, 2019

Theater was filthy!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Upgrade the service

November 17, 2019

Not enough cashiers behind the counter to purchase food items. Some s it takes over 20 minutes. Removing the cashier from the front to purchase tickets assumes everyone is computer literate to use the kiosk. No one is around if you need assistance. Half the time there are no napkins available. The overall service has degraded over the years.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Pasadena

August 06, 2019

Several news sources have reported that Regal Waugh chapel turned away campers from a local Special Needs camp despite having sold them tickets with the knowledge of their disabilities. That's enough for me to rate low and boycott. These kids and their families have enough problems without Regal Wauch Chapel adding to their misery.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Theater discriminates against special needs children.

August 04, 2019

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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