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2.92 / 5

User rating: 2.92


  • General Experience User rating: 2.83333333333333
  • Concession User rating: 3.25
  • Cleanliness User rating: 2.75
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.75


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Theater Reviews

Showing 1 to 4 of 4

beware - massive construction

March 09, 2020

Definitely think twice before going to this movie theater. It's a giant mess of construction, not fit for anyone to be inside, and yet they are selling tickets. The staff directed us to the wrong movie (the theaters do not have numbers or postings outside of them), so we had to see a later showing of the correct movie and the staff did nothing to compensate. BEWARE!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1


December 29, 2019

There are times that I come to Regal Union Square, and security was present. What happened??? People are constantly passing through without being notified what theater they are going, and others are going.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Rude staff with customer discrimination

December 10, 2017

Didn’t get the chance to see the movie since ‘my food’ is not allowed there. But saw a women with a bag of outside food passed through, because ‘her food’ is okay. And when I confronted the staff who let the lady in with outside food. He lied to me right in my face. Being treated so rudely and difficultly.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

April 15, 2016

nice and clean theater

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4
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