Thank you for rating this theater!

User rating: 3.37 Read Reviews | Rate Theater

316 NE Thorton Place, Seattle, WA 98125

844-462-7342 | View Map


3.37 / 5

User rating: 3.37

 



  • General Experience User rating: 3.83333333333333
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3.75
  • Customer Service User rating: 3.25

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Showing 1 to 5 of 5

I love Jessica!

February 07, 2019

Not only did she have a wonder personality and smile (very hard to come by these days in the food industry) but...she buttered my popcorn perfectly and made my whole over all experience perfect!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Large, reliable theater!

June 11, 2018

While it's true that during rushes sometimes things can get a little messy, the place is huge and stays steady. They keep up with the latest shows, have a seating area, a few games for the kids, two concession stands (on different floors), and special events every month. Seats are reserved at time of purchase, fyi. Concession is typical and OK. The staff there can be hit or miss and the popcorn is usually fine. tl:dr Reliable, large theater with many options for new releases and regular special events.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Best seats in Seattle.

May 08, 2018

It can be hit or miss for customer service and bathroom cleanliness. The former is less excusable than the latter, customer service is key to customer enjoyment; the slobs that come out of Comicbook movies make the messes, not the employees who kindly clean up after them.

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Terrible customer service

January 03, 2018

Unreasonable response to a fire alarm - not restarting the movie, and only giving reimbursements for people willing to stand in a very long line? What a waste of an afternoon. Save yourself some hassle and go to AMC.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Seat reservations required

August 12, 2017

They now require you to pick your seat at purchase. Twice now, the person sitting next to me was unpleasant. One time they were loud and picked a fight with the person behind them, the second time they smelled strongly of cigarettes and talked the whole time. If the seats were not preselected, it would have been no big deal, I would have just moved. Not going back.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
Change Location