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User rating: 3.67 Rate Theater

3450 Amelia Drive, Orchard Park, NY 14127

844-462-7342 | View Map


3.67 / 5

User rating: 3.67

 



  • General Experience User rating: 2.33333333333333
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 2 of 2

Terrible service from the moment I walked in

August 13, 2016

One star is too much to even rate this theatre. We didn't even make it in because the one employee was so incredibly rude. There was a 9:15 and 10:15 time for a show online but only one time at the actual location. The employee stared at us like we had seven heads and did not help us out at all. My boyfriend had asked him if there was another movie time available and the employee said "that's not an impressive request." If the show was sold out, he should have let us know instead of staring at us like we didn't know what we were talking about. So we walked out. Very disappointed.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Now you have to pick your seat

January 05, 2019

So now you have to select a seat at the movie theater when you buy your ticket and heaven forbid you don’t sit in it. Apparently we are too stupid to to choose where we want to sit based on how many people are in the theater. I won’t come back.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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