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User rating: 3.31 Read Reviews | Rate Theater

3815 Green Hills Village Drive, Nashville, TN 37215

844-462-7342 | View Map


3.31 / 5

User rating: 3.31

 



  • General Experience User rating: 3.33333333333333
  • Concession User rating: 3
  • Cleanliness User rating: 4.2
  • Theatre Presentation User rating: 2.4
  • Customer Service User rating: 3.6

 

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Theater Reviews

Showing 1 to 4 of 4

do not go here if you enjoy choosing your own seat

May 03, 2019

I hated this theater and the assigned seats they enforce with gestapo like rigidity, even if there are dozens of empty seats. The kids sitting next to our assigned seats were noisy and on their phones, but they would not allow me to change seats to an empty spot. I demanded, and received, a refund but only after meeting with the general manager. This place had horrible customer service and I urge all to avoid attending this theater.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Wonderful experience

December 28, 2018

The only problem was getting the video on and people in the right auditorium for there ticket for " They shall not grow old"

  • General Experience User rating: 5
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 5

Short wife finds seats uncomfortable, seat purchasing algorythms put other customers in your lap when fifty other seats are available.

November 12, 2017

My wife and I enjoy an occasional movie. Green Hills Regal is convenient and we’ve been going thete since 1999. The latest upgrades are not without flaws. My short wife finds the reclining seats extremely uncomfortable. I object to choosing isolated seats, then having people sit down almost in my lap when 100 other empty seats are available. Management explained that it’s possible to come back to customer service and request different seats. Online research shows cinemas use programming to eliminate “orphan” seats. I will be looking to go to theaters without assigned seating for my future movie viewing.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Seating issues

August 08, 2017

The Green Hills Cinema has been our movie theatre of choice in recent years however there are issues that I think need to be addressed. The new seating is probably good for most people, however for those of us that are short (5'3" or under) the seating simply doesn't work. Went to show today and was terribly uncomfortable after about 20 minutes. Additionally, the speaker at the ticket booth is too loud. Everybody behind me heard my method of payment, where I chose to be seated, my telephone number and e-mail address. Since I don't routinely carry perk cards, next time I will not use my Regal card (which called for my phone and e-mail addresses).

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5
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