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3.80 / 5

User rating: 3.80

 



  • General Experience User rating: 3.66666666666667
  • Concession User rating: 3.66666666666667
  • Cleanliness User rating: 4.33333333333333
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 3.66666666666667

 

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Theater Reviews

Showing 1 to 3 of 3

Worst movie experience ever!

August 12, 2019

This was my 1st visit to this location. I did not realize we picked our seats during ticket purchase, we unfortunately could only get seats in the front row. Im not a huge fan of the front but I assumed we could at least be able to see the screen! Even with the reclining the view of the screen is straight up! There is no way to see the movie comfortably from the front row! But since this was my kids last treat day before going back to school i couldnt just cancel. Both me and my kids got sick from being that close to the screen,my nexk hurts so bad i feel like i have whip lash from trying to watch this movie! I told the man running the guest services desk and he just said, "oh yeah we know the screen is really close try to get here earlier next time" The line at the concession was insane waited 35 minutes for popcorn candy and drinks. Everyone behind the counter looks miserable, completely disengaged from their job and have no motivation. I emailed the company and they just said sorry, and that someone would get in touch with me, nothing so far! I really wanted a good experience for my family before going back to school. Im so disappointed in this Gainesville location.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Same price as other theaters but comes with so much more!

June 27, 2018

I have been already more than 6 times to this theater and it’s always a nice experience the staff are always nice and sweet whenever I go.its super clean and well taken care of will be the only theater I go to in Gainesville for now on thank you for giving me a good experience ever time I go.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best theatre I have ever been to.

June 08, 2018

Had a drink in lounge area before movie. Friendly staff. Theatre is pristine. From lobby to restrooms. Will return soin

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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