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User rating: 2.80 Rate Theater

340 N Eureka St, Redlands, CA 92374

840-888-0020 | View Map


2.80 / 5

User rating: 2.80

 



  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

 

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Theater Reviews

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SURPRISE! Automatic 18% gratuity

July 20, 2023

I went here because I wanted to support a local, smaller theater venue. Upon check-out, I was charged an 18% automatic, "Cost of living" gratuity without consent. Bad public-relations! :( There is only one gas-station sized bathroom for all 14 theaters and it smelled disgusting! I only order popcorn and a drink and it took 25 minutes to get my entire order. There was a problem with the POS system and it wouldn't display the current movie in my theater, which caused confusion during the food order. The staff were all very courteous and accommodating as possible, so - not their fault. The theater itself was nice and clean and comfortable. The sound was decent, although I couldn't make out some of the dialogue, which could have been the fault of the movie recording and not the theater. I really wanted to give this place a better review but I have to be honest. I tried!

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4
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