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Fox Gold Coast reviews

User rating: 3.40 Rate Theater

11301 Coastal Hwy, Ocean City, MD 21842

410-213-1505 | View Map


3.40 / 5

User rating: 3.40

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

 

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Theater Reviews

Showing 1 to 2 of 2

Great seats

May 15, 2023

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Discriminate!!!!

September 02, 2023

I called and clearly asked for a Barbie movie at 845 and requested to have the CC device ready. They said yes and I purchased the tickets online. Upon arriving, they processed my ticket and said the device doesn't work. I asked for more information… BC usually theaters have more than one devices. They changed their story and said that it doesn't work for that specific room - - number one (I guess that’s the room where Barbie was playing ). I asked them why they did not tell me over the phone. They said they do not know who I talked with over the phone. That's not the point. The point is they should be taking responsibility no matter what. They should've better prepared themselves to provide equal access to EVERYONE. They upset my daughters who were excited to watch the movie. They didn't even apologize. They didn't even give us free tickets for next time because it's literally their fault. I’m sorry to said this but I have a feeling that they knew their devices were broken for a LONG time and didn’t get around to it and just tell me it’s no good to scoot me away. They silently discriminated me in front of my kids. I’ve haven’t felt this humiliated in so long.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0
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