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User rating: 3.43 Rate Theater

1185 Central Ave., Palm Coast, FL 32164

386-206-9757 | View Map


3.43 / 5

User rating: 3.43

Based on 11 votes and 10 reviews



  • General Experience User rating: 3.45454545454545
  • Concession User rating: 3.6
  • Cleanliness User rating: 3.5
  • Theatre Presentation User rating: 3.3
  • Customer Service User rating: 3.3

 

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Theater Reviews

Showing 1 to 10 of 10

Nice theater

November 20, 2018

Pleasant experience. Polite staff.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Very Pleasant Theater

June 19, 2023

We really enjoy going here. Theatre is almost new. So very comfortable and the sound is awesome.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Very nice employees and management! 5 Stars !!!!

March 22, 2019

I come to this theater all the time and cant believe some of the things people are saying on here. The popcorn is amazing and the staff is very polite. We go every Sunday night so its not as busy and everyone that works there is very friendly and helpful. I've never had a problem other than something with my MoviePass and even then the manager ended up helping me out a lot! hope they keep up the good work!

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Excellent movie theatre

June 15, 2022

We moved to Palm Coast in 2020 from a major metro area. Though a bit disappointed with the limited movie theatre choices in St Augustine-Palm Coast-Daytona Beach, we have been pleasantly surprised with Epic in Palm Coast. The negative reviews (mostly from 5-6 years ago) definitely are not reflective of conditions in 2020. The theatre is clean, seating is comfortable, projection and sound equipment functions as it should and without problems. The concession stand is well stocked, priced reasonably (for movie theaters) and lines move quickly. The staff in all areas of the theatre is extremely polite, friendly and efficient. All of these factors indicate good management. Perhaps manager has changed since the old negative reviews were written?

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

All around good theater!

September 22, 2017

The service is never pushy, the food is good, and the quality is nice. nothing more, nothing less, if you wan to see a movie, this is the place to go.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Great concessions and employees

September 21, 2021

This place has an awesome concession stand. It's also pretty clean. Before the pandemic I went here a lot, as of 2021 not as much but still are the occasional tris for $6.00 Tuesdays.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Needs new owner

June 02, 2017

Seats are torn. Loyalty cards were canceled and now they expect everyone to call out their phone number for everyone to hear in place of the rewards card their new machines cant read. Concession employees have no flexibility to provide decent customer service.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Most uncomfortable seats EVER!

November 20, 2018

the negatives far outweigh the positives here. Poor management, always something with sound going out, film not starting on time, too loud or too soft. Very hot or very cold in the theaters.... its a very dirty venue positives...best popcorn ever...thats it

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Guy who took our tickets at 11:10am on 11/12/2017 was rude

November 12, 2017

This is a very friendly town, which is why it was so shocking when the guy was rude to us. This happened at 11:15am on 11/12/2017, so if theater management read this, you guys might want to check your records to see who it was and take action.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

October 25, 2018

they were very rude to my child worst movie experience i’ve had in my life do not come here

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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