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CMX Grand 10 reviews

User rating: 2.82 Rate Theater

920 Spring Lake Square, Winter Haven, FL 33881

863-292-0527 | View Map


2.82 / 5

User rating: 2.82

Based on 12 votes and 7 reviews



  • General Experience User rating: 2.91666666666667
  • Concession User rating: 3
  • Cleanliness User rating: 2.54545454545455
  • Theatre Presentation User rating: 2.90909090909091
  • Customer Service User rating: 2.72727272727273

 

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Theater Reviews

Showing 1 to 7 of 7

$5 TUESDAYS AMAZING

August 03, 2018

Went on a Tuesday with my daughter. Did not know at the time they had $5 deal on Tuesdays. It was like going back in time to the 80"s prices. It was clean and comfortable. Did not use concessions so don't know about that but it was an awesome place to see a movie.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Enjoy the movies

October 10, 2018

This theater is great. Excellent concession stand. Would be nice if they had Reese’s peanut butter cups but over all it’s an excellent theater. I have never had a problem and the staff is extremely helpful

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Delicious buttery popcorn!

August 27, 2023

Smaller theatre. Super nostalgic for me. Been a place of many core memories.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

cofsa

August 19, 2023

The theater is very clean and the bathroom outstanding the the food prices are out of this World too high for most seats are very nice.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Worst Movie Theater Experience Ever!

April 16, 2023

I just visited this movie theater, and it was by far the worst experience I've ever had. The staff was incredibly unprofessional, making it clear that they didn't care about their customers at all. They were rude, dismissive, and unhelpful, making it a frustrating experience from the start. The theater itself was in terrible condition. It was dirty and unkempt, with sticky floors and seats covered in trash and food crumbs. The sound quality was so poor it sounded like it was coming from a little tiny speaker... not to mention that the screen that the projector projected onto was so dirty that you could physically see the spots and smudges on it while the movie was playing. It was clear that the management didn't care about providing a quality experience for their customers. I will never return to this movie theater again and I would strongly advise anyone looking for a good movie theater experience to avoid this place at all costs. Clearly, the staff and management don't care about their customers, and the theater itself is in terrible condition. Don't waste your time or money on this embarrassing establishment and go somewhere where they actually will take care of you and will be dedicated to giving you an excellent movie-going experience..

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not what it used to be...

April 16, 2023

I recently visited this movie theater and had an absolutely terrible experience. The service was terrible, and the employees seemed to be completely disinterested in providing any assistance to the customers. The theater itself was in terrible condition. The floors were sticky, the carpet in the hallway going in was flat out disgusting, and the theatre itself wasn’t even cleaned from the last movie. I couldn't believe that they could let a place like this exist. The theatre had a terrible sound system, it sounded like it was playing from the speaker in your phone. AND the movie wasn’t even projected onto the screen corrected. When we tried to find an employee and ask about it, there was no one to be found. They seemed to be more interested in chatting with each other than actually doing their job. Overall, I would not recommend this movie theater to anyone. It's clear that they have no respect for their customers or their business. Ever since this new company bought Cobb out, it seems as if they don’t even care. To not even have signs up for what movie is playing in each theatre is a disgrace. Don’t waste your time here and go somewhere else where you will be treated with respect and can enjoy a clean and comfortable viewing experience.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Don't bother coming to this theatre

April 16, 2023

I was extremely disappointed with my experience at this movie theater. The staff was incredibly rude and unprofessional, making it clear that they didn't care about the customer experience. The theater was also filthy, with popcorn and trash littering the floors and seats. To make matters worse, the sound system was malfunctioning, making it difficult to hear the movie. Overall, it was a terrible experience, and I wouldn't recommend this theater to anyone. Save yourself the hassle and find another venue to enjoy your movies.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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