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User rating: 3.36 Rate Theater

411 Riverwind Dr, Pearl, MS 39208

601-936-5856 | View Map


3.36 / 5

User rating: 3.36

 



  • General Experience User rating: 3.375
  • Concession User rating: 3.14285714285714
  • Cleanliness User rating: 3.42857142857143
  • Theatre Presentation User rating: 3.57142857142857
  • Customer Service User rating: 3.28571428571429

 

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Theater Reviews

Showing 1 to 7 of 7

They pop it fresh

January 17, 2019

Its the cleanest in the area

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

This is the only theater that has the cool recliners and best tasting popcorn

January 17, 2019

The have n XD house with the special surround sound the best in the area.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great updates but high priced concession.

April 08, 2019

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Liking the upgradeds

May 27, 2018

The new seats are cool.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Lost my business

August 26, 2023

Cinemark advertised a free mini poster at weekend screenings of a certain film. I went friday but was unaware of this until the next day so i went back to request a poster and was refused. Apparently friday is not the weekend here at this location despite people online posting photos holding their mini posters at other Cinemark locations FRIDAY. This has been my go to theatre since the day it opened ages ago and i go to a LOT of movies. To refuse an item that was rightfully mine to someone who has spent thousands of dollars at this location is just terrible customer service. Not coming back anymore after this ridiculousness

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Worst Theater with Fake positive reviews

October 10, 2023

* unclean * horrible seats (they just look disgusting with faded vinyl) not all seats recline as they should * food leaves a little to be desired * customer service was not entirely horrible but less than stellar Conclusion: CLOSE AND REMODEL

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Horrible experience

March 11, 2018

I never complain and always give grace but this was ridiculous! Two Employees noticed my bag when I paid and never said anything to me when I set in on counter in front of her. I pay $50 for tickets and no where outside is there a posting about purse size. One of the SAME employees from outside takes my ticket inside and tells me about purse size. I get having security but post it somewhere other than inside AFTER you’ve paid $50 in tickets! Then your told to leave it in the car....who in their right mind will leave a purse in the car? Crazy!!!! I will never pay for tickets there again. Can’t pay me to. I have 3 extremely disappointed kids with me now!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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