Yeah....the reserved seating thing sucks
January 22, 2020
I can understand doing it for a movie that is going to be sold out or near sold out ( like star wars the first 2 -3 weeks) besides that - it's a hassle and unnecessary ( it also makes it so you have to get there 30 - 45 minutes before your movies starts because of how slow the ticket line moves - so you don't miss the start of the movie ). I am thinking about not going anymore to the theater because of it !
New seating system sucks
September 23, 2019
I have been going to this theater for years and never had any complaints until today. Their new system of seating sucks. Knowing they had assigned seating I went online to purchase tickets and choose seating. Didn't like having to do that but accepted that was the way it is. I always choose a seat near the aisle because if I have to go to the bathroom I don't want to have to climb over a bunch of people. Didn't hurry and arrived right on time because I knew our seats were already chosen. Got there and went up to aisle L which was clearly marked then realized I couldn't see the number on the back of the chair but I knew we had the 2 seats next to the aisle which were occupied, so we went to the other side of aisle L and those seats were also occupied. Had to go outside and find a cinema worker who came in and evicted the people out of our seats. Very inconvenient.