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Ottumwa 8 reviews

User rating: 2.91 Rate Theater

229 East Main Street, Ottumwa, IA 52501

515-682-4935 | View Map


2.91 / 5

User rating: 2.91

 



  • General Experience User rating: 3.125
  • Concession User rating: 2.85714285714286
  • Cleanliness User rating: 2.57142857142857
  • Theatre Presentation User rating: 2.57142857142857
  • Customer Service User rating: 3.42857142857143

 

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Theater Reviews

Showing 1 to 7 of 7

Best free popcorn

May 21, 2019

the people behind us left it sitting in frunt of them after tue movie and then they left

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Theaters are not the same size

April 13, 2019

There have two really big screens with great sound. The other theaters are smaller and one is really small with an isle down the center where the best seats should be. You pay the same for both experiences...and you never know in which theater you'll be seated in.

  • General Experience User rating: 3
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 5

Theaters are not the same size

April 13, 2019

There have two really big screens with great sound. The other theaters are smaller and one is really small with an isle down the center where the best seats should be. You pay the same for both experiences...and you never know in which theater you'll be seated in.

  • General Experience User rating: 3
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 5

Not bad

December 20, 2018

The people at the ticket counter and concession stand are helpful and respectful. They are busy so don't have time to hear your life story or help you decide what you want. As with all theaters, concession prices are ridiculous, except for Tues, then they are just moderately high, For the traffic involved the restrooms and theater are fairly clean.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Terrible Customer Service

October 23, 2018

Every time I visit this theater I always experience the absolute WORST customer service by the ladies up front. They have terrible attitude when even asking a question. They deny service for no reason and give out false info. Wish they would teach them how to be professional.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not bad

October 22, 2018

Concession prices are too high.

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

NEEDS CLEANING, SPRAY SOME FEBREEZE

September 27, 2017

Not sure how this movie theater got its ratings this high... it has always been low and suddenly is 4.9? I mean the one old lady manager that just had a nasty attitude is gone but in no way did that redeemed this theater. It needs lots of work, audio, visual, cleanliness, etc. Stop padding your rating.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1
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