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3.04 / 5

User rating: 3.04

 



  • General Experience User rating: 3.5
  • Concession User rating: 3
  • Cleanliness User rating: 2.71428571428571
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Showing 1 to 7 of 7

Understaffed and filthy!

March 22, 2018

Is there no manager here? The theaters and bathrooms are filthy. Overflowing garbage, trash all over the floor. Staff are friendly. Excellent location and lots of screens, and a potentially lovely space. But why let it get trashed like this?

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Theatre is dirty!

January 14, 2018

No apparent effort to clean between shows. Trash, sticky floor.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

A Richmond Landmark

December 15, 2017

Great theater. Very clean and modern.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

April 26, 2017

This is the go to theatre for city residents, and considering its nearly the only theatre in the city it's pretty Good. Just never go on Friday that's the only time you'll have horrible waiting periods. It's a typical theatre and I've always enjoyed my time there, if you want something unique, check out the Byrd theatre on Cary. ;)

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

hometown favorite

April 22, 2017

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Poor Service

April 05, 2017

Horrible and slow service at the concessions. Theaters and bathrooms had trash all over. Trash cans was so full you could not even put trash in them. Someone had thrown up right out the door into the theater and the staff just threw paper towels over it. They definitely need new management. Won't be coming back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Understaffed concessions

March 13, 2017

Terribly understaffed concessions during their prime time... Waited 30 minutes for overpriced popcorn.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1
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