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1.40 / 5

User rating: 1.40

 



  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

 

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Theater Reviews

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terrible smell in theater

February 29, 2020

Terrible smell in theater. A homeless person was there reeking of urine and feces. I went to tell the ticket taker and security guard downstairs, there was nobody on the floor to help and even downstairs there seemed to be only a skeleton crew of workers. The security guard told that somebody would come in and check on the situation. No one came. After the movie began, the smell got worse and I had to leave the theater in the middle of the movie to find someone. The people I originally spoke to had no idea and didn't seem to care. No apologies, no offer to make up for the fact that I was missing the movie and had to put up with the smell. I found someone else who went and escorted the person out. No one came to clean up and I can only imagine what state the chair he was sitting in was like. Truly disgusting.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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