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User rating: 3.40 Rate Theater

2806 Trent Rd., New Bern, NC 28560

252-633-2772 | View Map


3.40 / 5

User rating: 3.40

 



  • General Experience User rating: 3
  • Concession User rating: 4.33333333333333
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 4 of 4

Great staff

September 10, 2018

I liked it.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Awesome popcorn and customer service!

May 17, 2019

We go to the movies here several times a year. It’s always a nice experience.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Website is poorly managed

November 25, 2018

I checked the theater's website specifically to make sure I had the right information, but it gave no indication of a movie being 3D. And then when I asked if there was a manager I could talk to they just said yes but didn't get them. $3 sounds pretty, but I'm a college student and I'm in town to help my disabled mother who lost everything because of Florence and we came to the matinee because of the price. They're lucky they're the only theater in town because the service here was bad when I used to live in New Bern and I still is.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

NO AC in theater.

July 19, 2023

No AC in theater. Manager did not refund tickets after informing him that. No sign on door entered. Poor customer service. I will not be a customer again.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1
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