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User rating: 3.20 Rate Theater

1601 Malcolm Mosby Drive, Neosho, MO 64850

417-455-1800 | View Map


3.20 / 5

User rating: 3.20

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 3 of 3

Very clean and friendly

March 21, 2019

Good popcorn,very clean and always very friendly.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Worst customer service ever

October 10, 2021

I live only a few minutes from this theater & live in the same town. I went to a late movie showing. Some obnoxious customers behind me were talking the entire time nonstop. About 10 minutes into the movie I asked for a refund. The so-called manager refused to refund me and refused to kick out the other customers. They refused to let me see same film for alternative time. After complaining customers continued talking the entire movie. I hope online streaming kills off theaters.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Awful experience

February 09, 2022

Staff was rude, other people in the theater were extremely rude and stinky, my gift card got double charged and they acted like I was lying. No one has followed up with me and it has been four days! Do not buy gift cards from there they will rip you off! My gift card was a Christmas present.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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