Used to be a good place
April 30, 2018
Wife and I went to see Black Panther 4/29. Concessions were a disaster from cleanliness to being out of ice, most soft drinks, etc.. We received our popcorn in a cardboard box made to hold envelopes and I have no idea where they got it from. They said they ran out of large buckets, but when I had a restroom break I saw people receiving buckets from the line. Our pizza took 20 minutes to make and we missed all the trailers and the young girls working behind the counter were rude about it. The men's bathrooms were dirty and smelled like urine (lots of places have significant traffic, but aren't as dirty or smell like that). The seats in the theater were stained and dirty - gross!! The entire experience from the moment we walked up to the concessions was a terrible experience. The theater should shut down and renovated as well as hiring cleaning crews and customer service trainers. It is one disgusting experience!