The worst theater in Gwinnett County
April 01, 2019
They deserve no stars..This theater has the rudest and stupidest employees I have ever seen at any AMC theater. The Management is terrible. They never have but one person on the weekend working the ticket booth while the Managers sit up in their offices doing nothing. Every AMC theater I have been to always has Management that watches over their theaters and when they see the lines too long at the concession stands or ticket booths they immediately go behind the counters and start helping the employees. We go to numerous theaters and they all work together to help each other. This theater has no team work. And most of the employees are not trained properly. This theater is always way under staffed. I always wonder why you can go 5 minutes down the road to Colonial 18 theater and the parking lot is packed almost every night. AMC Sugarloaf is like a ghost town when we go to the theater there is hardly anyone at the theater. I'm talking weekends,weekdays and afternoons. And their popcorn is always old and stale. We come here sometimes because their movies are later in the evening and they play special movies sometimes. But most of the time we miss part of the movie because the lines are too long to get tickets because they have one employee running the ticket booth and the management doesn't care. We stopped coming to this theater as much because it's run by idiots and their popcorn is terrible.
The Best AMC Theater
January 02, 2019
This is the best AMC theater around. Don't go to AMC Suwanee they have terrible service and descriminate. And Management is terrible.