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4.93 / 5

User rating: 4.93

 



  • General Experience User rating: 4.66666666666667
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

 

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Theater Reviews

Showing 1 to 2 of 2

April 20, 2018

Never had a problem at this location. Staff is very customer oriented and extremely helpful. Great management team too.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best customer service!

July 27, 2017

Employee's name was Alex (I believe). Friday 7/27. Trouble w/my Fandango code on 2 reservd seats. Showd him the receipt, seat #s, etc. He was so patient, tried to help me find my email that had the barcode, etc. on my new phone. Since I could produce the receipt & confirmation number from PayPal, and remember the theater number and seat number, he let us view the movie. We were already running into the advertisements when we sat down. I wasn't able to come up with the Fandango code number until after I relaxed at home. I called him back just so his paperwork and everything balanced. Alex I can't thank you enough. We loved the movie, the seats and especially... we loved the customer service. Kudos! I hope your manager reads this and tells you good job!

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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