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1.50 / 5

User rating: 1.50

 



  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

 

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Theater Reviews

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August 28, 2018

I've placed my wallet on the stand next to lobby ticket check person while showing my ID for using AList. Between taking the 3D glasses and my phone with Alist ticket back, I left the wallet on the stand and went into theater 14 for the movie Alpha. After the movie, when I realized what happened, there is no one in the theater lobby. I attempted to call AMC and could not get through the maze of their recording system to get to the theater that I was physically at. I returned twice the following day 8/27 to ask for the wallet and was told that they don't have it. I was the last guest of the latest movie at the 34th St AMC for the night of 8/26. Now I have no wallet along with my driver's license, credit cards, office key card, and cash. Somewhere along the line within AMC theater for Lost and Found, my wallet is lost. Very disappointing and frustrating.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1
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