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2.33 / 5

User rating: 2.33

 



  • General Experience User rating: 2.66666666666667
  • Concession User rating: 1.83333333333333
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 3.16666666666667
  • Customer Service User rating: 1.5

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Showing 1 to 6 of 6

Dirty restroom!!

August 28, 2018

The ladies room outside of theater 14 was disgusting. I found the manager and she asked an employee to clean it.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Needs renovations. Experminator. The town has outgrown this movie house. Lines very long and disorganized.

July 05, 2018

Too loud. Had to ask volume to be lowered. Ants in ladies room. Pooled water on the floor. theater 11 has ac/heat problem. Needs renovation

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Dissatisfied

May 13, 2018

We have been in this concession stand line for over 20 minutes. Our movie started at 3:20pm and it’s 3:35 pm we have not even ordered our snacks. The cashiers are moving with absolutely no sense of urgency at all. So I am missing the beginning of the movie. Smh.. AMC Southlake does not have this issue..🤔 Concerned!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Fresh,Good Pocorn!

April 21, 2018

Overall this is a nice theater,I don't know why the reviews are rated so bad for this Movie theater? Is this theater perfect No! But this is one of the BEST theaters around the area... I have yet been to a perfect movie theater in my opinion. The popcorn/food is always good/fresh but the customer service is slow and lots of young bucks work there but they do their job and do not bother you.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 2

Very dirty. Sound too loud

April 13, 2018

Very dirty. Ants in ladies room. Sound was EXTREMELY LOUD. Had ask to have it lowered. Concession lines so long we missed half hour of our movies.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Customer service

December 16, 2017

I have been to this theatre 3 times since AMC took it over, and the last 2 visits my experience was concerning. There is never enough people working and today a major movie came out and you have people purchasing tickets in the concession stand which means the line is extra long. Not to mention the first show didn't start until 11:00. They are still operating on Carmikes time and pricing.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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