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User rating: 1.67 Read Reviews | Rate Theater

13499 Belltower Drive, Fort Myers, FL 33907

844-462-7342 | View Map


1.67 / 5

User rating: 1.67

 



  • General Experience User rating: 1.83333333333333
  • Concession User rating: 1.66666666666667
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1.25
  • Customer Service User rating: 1.6

 

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Theater Reviews

Showing 1 to 4 of 4

Go Elsewhere

July 07, 2019

Dirty sticky noisy unmanaged unworthy. Go elsewhere

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 2

Fort Myers

May 12, 2019

Today was the worst, the 4:20 showing of "Long Shot" in cinema 6 The place was dirty, felt like the seats were sticky. What made it ever worse is we had to leave 1/2 way thru the movie. 5 young teenage kids were seated next to us would not stop talking, then two of the kids got into a playful youth type fight during the movie, we were not the only one's angry and complaining. I asked for the manager, after spending 37.00 dollars for our tickets and 12.00 for popcorn and a coke, you would think the manager would have the smarts to refund our money or at the least give us a voucher to come again. Very disappointed, look forward to recommending other movie theaters for a better experience in the future, I give this place a double thumbs DOWN!!!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

AWFUL

April 26, 2019

The seats in this theater are VERY HIGH, which is great for you to lean your head back but AWFUL because the seat in front of you will block your view! Sat thru a 3 hour Avenger movie looking at the back of the seat in front of me . . . TERRIBLE . . .

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

POOR MANAGEMENT!!

January 02, 2019

Management is awful at Bell Tower location. They've been rotten for years! The employees are ok.. Management act like they hate people. They don't want to answer questions & ignore you when you're standing right in front of them. I've never seen them busy. Management act like customers are bothering them. They won't answer the phone, not even a recording. Bell Tower location gets worse every year. I live nearby & frequently want to see movies, but management at Bell Tower 20 keeps me away. New management is desperately needed!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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