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User rating: 4.06 Rate Theater

525 New Waverly Place Suite 203, Cary, NC 27518

919-987-3500 | View Map


4.06 / 5

User rating: 4.06

 



  • General Experience User rating: 3.5
  • Concession User rating: 4.75
  • Cleanliness User rating: 4.25
  • Theatre Presentation User rating: 3.8
  • Customer Service User rating: 4

 

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Theater Reviews

Showing 1 to 4 of 4

Seats are so comfy

January 05, 2022

Really enjoy whenever new features of food or desserts they provide for certain movies playing. And the seats are so comfy!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Always Relaxing

December 31, 2021

Been coming here since the time it become new to Cary. And although COVID had hit and some stuff changing and staff I still have a good time here. I do also like the no child after 6pm policy as I had too many bad experiences not able to watch the movies.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

totally ripped off for James Bond opening

October 07, 2021

We bought tickets for the opening to no time to die. We showed up and went to our seats. The General Manager was a real jerk and come to tell us the show was cancelled and that it couldn't be shown until the following night. Not true at all. The movie was also being shown down the road at Regal Cinemas. He didn't try to make the situation right and said that the loyalty program from Cinebistro did not need to let us know of the cancellation. Not going again- awful customer service with no attempt at taking responsibility for cancellation. This was a special occasion date and the attitude of the General Manager could not have been any more negative. We threw our loyalty card away and encourage others to do the same. Deal breaker!!!!!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not a great experience

May 18, 2019

Were not treated well by 2 of the staff. Seats are right on top of each other unlike what it looks to be like when choosing them online. You sit very close to other people. Very expensive also. 1st and last time.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0
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