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User rating: 2.57 Rate Theater

701 S Miami Ave, Miami, FL 33130

305-639-8486 | View Map


2.57 / 5

User rating: 2.57

Based on 11 votes and 11 reviews



  • General Experience User rating: 2.09090909090909
  • Concession User rating: 2.44444444444444
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3.3
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 11 of 11

Muy mala experiencia con el popcorn

December 06, 2021

Muy mala experiencia con el popcorn estaba frio y no estaba fresco , lo mismo con las papas fritas horrible

  • General Experience User rating: 2
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Popcorn 🍿 not fresh cold ! Fries the same

December 04, 2021

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Very dirty and not kept up from when it first opened

January 05, 2019

The seats and floor are not being cleaned between movies. There were food crumbs everywhere- in the cup holders, on the seats, on the floor, on the armrests. They don’t provide blankets anymore and the button for service doesn’t work. For the price, I’d rather go to a regular movie theatre now as you don’t get your money’s worth anymore. Management has neglected this theatre. Such a shame!!!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

El peor servicio, el peor manager

December 29, 2018

El peor servicio. El manager Julio Fornos nos atendio muy mal. Somos una familia de 6 persona, nunca mas volveremos!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

November 18, 2018

terrible website terrible app can't buy a future ticket frustrating

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

you call this a luxury experience???

November 25, 2017

Thanksgiving Day & my cousin & I decided to go to the movies after sharing holiday desserts. We had been talking about going to the new CMX in her neighborhood. My cousin had been to several of the restaurant located in the mall that CMX was located & had been impressed. 1st the movie we were initially going to watch, was not showing at the time that had been posted on internet site, so we pick another film closer to the time we wanted. The tickets were a whopping $26.00! Ok, but then one expects the experience to be phenomenal, right? Wrong! Upstairs but because it was still early we sat in the waiting area. 1st off, not 1 staff person came over to greet us or escort us to our seats. We got our own seats. Now, there were wait staff around, talking to each other because at that time my cousin & I were the only 2 customer present! My cousin went to the bar to get a drink, I was looking over a menu & still no came one over & said a word to us, even though they pass right by us. This group of 4 people came up & I heard 1 staff person greet them. At this point I'm becoming a bit irritated & call for the next staff person who passes our table. He took my order, but never returns to check in on us, My order comes & it's alright (too salty). Our movie is about to begin, no staff around, so we get up to go to our movie room. The bartender has to ask us to pay, which we do & would have if a wait staff had checked on us. Once we're in movie room (quite nice! but freezing!) we go to our seats! Ok, my 1st time there, & I don't know what button is for what. So I push them both, 1 turn red & the other reclines the chair. It takes several minutes before the wait staff comes over & asks us what we wants & explain that the button that is red is for services, which we didn't need at that time. He didn't explain anything else about what to expect or what we could requests, like a blankets that were avai

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

TOO EXPENSIVE!

July 06, 2017

Too Expensive!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Great Experience

May 26, 2017

Everything was top notch.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

snobby uptight spoiled bratty employees

May 19, 2017

this place sucks

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

overpriced !

May 19, 2017

nothing to brag about

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2
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