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4.17 / 5

User rating: 4.17

 



  • General Experience User rating: 3.33333333333333
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 5

 

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Theater Reviews

Showing 1 to 1 of 1

Rude management, decent theater

September 23, 2017

Watched many movies here, but, I definitely won't be going back after the way my wife and I were treated by management. We tried to take my wife's 16 year old brother to see the new Kingsman movie and didn't expect any trouble since we're both over 25. I definitely wasn't expecting to be berated by the manager for not having guardianship paperwork with me when we only had him for the day. I understand and respect trying to prevent minors from seeing things against their parents' wishes, but, we were very obviously his guardians for the day. His parents let us take him to an R movie, something which never required paperwork in the past. I was expecting management to fix things and put a little bit of thought into the situation but the response I got was unbelievably opposite of that. I didn't want to stand there and argue while a line formed behind me so we went to a theater whose employees understand the ratings system (the manager stonewalled everything I said, anyway). If you take your kids here to see an R movie, make sure you bring legal paperwork declaring your guardianship of them. Its not a bad theater, clean enough and comfy seats. Me? I'm just not going to deal with the potential headache, again. Too many other options.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0
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