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User rating: 3.50 Read Reviews | Rate Theater

2413 Chesapeake Square Ring Road, Chesapeake, VA 23321

(800) FANDANGO | View Map


3.50 / 5

User rating: 3.50

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 5

 

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Theater Reviews

Showing 1 to 2 of 2

Great Customer Service!!

July 14, 2018

I enjoy this theatre. It is unfortunate that most people who rated it on this site were unhappy. Headed there now with my girlfriends. It is a safe, clean, and pleasant place for date nughts and girls night out!! Try it yourselves.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

rude management

February 19, 2018

I had an awful experience at this theater, the staff were incompetent and unable to seat patrons in reserved seats appropriately. Then when the GM became involved in a mistake made by the staff, she was rude and condescending toward myself and my children. Even threatening to throw my 3 year old out the movie should she "hear her voice" because she said she spoke while she was speaking (it was nothing pertaining to what was going on btw). She also explained that she was tired after working 5 straight days with over 6000 customers (it was Black Panther's opening weekend).

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 0
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