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User rating: 3.13 Read Reviews | Rate Theater

12000 SE 82nd Avenue - Suite #3000, Portland, OR 97086

(800) FANDANGO #996 | View Map


3.13 / 5

User rating: 3.13

 



  • General Experience User rating: 3.66666666666667
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 2 of 2

great Tuesday prices;great selection;very clean,nice folks, no problems

June 26, 2018

Its a great big screen, lots of choices, big mall, big theater. I go on mark down Tuesdays, which is a great deal. They have a great selection cause they have so many screens. Nice folks. I've been there a lot in the past two years and I go there whenever a good movies shows up and I've never had any kind of problem.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

The customer service here is terrible! They are very rude and tonight I was a victim of discrimination!

January 10, 2018

Two management women who were not eating visible name tags tonight told be to either quiet my child or get out! My son is three years old and was behaving beautifully. He laughed and appropriate times and sure had a couple remarks to the film but there were people in that same showing who were screaming profanity at the screen like “f**k” and “shit” and did they get told anything???? No! Those managers witnessed it and only harassed me and my son. I was discriminated against and surprise surprise the only Mexican in the room gets told to quiet thei child or get out! Not once did they address Emmy husband who is white not once did they speak to me in a respectful manner. I am a human being I deserve to be treated with the same respect as anyone else in that theater and as a mother and pre-school teacher I know my son’s behavior was exemplary for a three year old child. My son was scared because these two women at the theater were speaking to him and I as if were doing something wrong and I had to say you know what no! No! I do not think this is fair treatment. I do not think I was treated fairly and I demanded to be refunded for my tickets and as I was being refunded my money one the women was like don’t look at me! Excuse me? If you are talking to me I will look at you and if you think your are justified in your treatment towards me why are you so intimidated by me looking at you??? I am very upset and will never step foot in anyone Cinemark theater and neither will my friends and family. It is just terrible customer service to treat someone with such disrespect.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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