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2.80 / 5

User rating: 2.80

 



  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

 

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Theater Reviews

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Stolen wallet

December 18, 2019

Took my daughters and niece to see frozen 2 yesterday 12/17/19. Great movie for them. When I got home about an hour after that I got an alert that my card was used at Nike.com and Amazon.. totally over $500. I called majestic and Spoke to some who was ver rude, laughed and repeated everything I said back to me as it was funny to her. Wasn’t until I finally got her name which she was very reluctant to give me that she finally asked what seat I was in she could go check to see if it was there. If remember correctly her name was Kathy and said she was the manager. Now mind you. I was in the second row from the screen. With nobody sitting around us. And all these purchases where made before the next move was finished.... So how could you go check to see if the wallet was still there? I don’t believe it was some dad or mom bring their child to see frozen making these purchases while sitting in the theater. Had to be one of the employees that clean the seats and isles. It’s ok I will be making a full police report today.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1
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