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User rating: 2.55 Read Reviews | Rate Theater

80 Yorktown Shopping Center, Lombard, IL 60148

(888) AMC-4FUN | View Map


2.55 / 5

User rating: 2.55

 



  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2.75
  • Theatre Presentation User rating: 2.5
  • Customer Service User rating: 2.5

 

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Theater Reviews

Showing 1 to 3 of 3

Dine in is Legit

July 03, 2018

Love the dinner and movie concept. Food was delicious! I loved their movie themed cocktails and my son loved their milkshakes. Expect a long wait for food but it was worth it

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Not really,changed no concessions

June 21, 2018

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Worst Customer Service

February 20, 2018

Worst customer service I have ever encountered. I went through AMC online to buy tickets, the system then didn't send me a confirmation e-mail. It took over an hour to get through on the phone, and after the first two people we talked to were incompetent, the said they were getting a manager and then hung up. We had to drive out of the way to get the tickets before our dinner reservation, and when talking to the managers they were rude, unsympathetic to the fact that this was a huge inconvenience to us, we ended up missing our reservation talking with them and they refused to refund our tickets or give us a discount on the food there. Then the movie shut off during the showing and when it came back on it was blurring for another 10min. We did end up getting ticket vouchers for another time, but I NEVER want to go to this AMC or any other after this EVER again. It was unprofessional, and rude. This was on Valentine's day, and our whole evening was ruined. ...Also the seats were terrible.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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