April 09, 2017
I had a bad experience at the theater this time around. The servers were extremely rude at the end of the movie. They were aggressively pushy to us because of a verbal comment made by another set of patrons. We were not allowed to explain the manner of the confrontation. They were not using the customer service skills that allows all customers to feel welcome. The behavior of the staff in this situation was appalling, I did not feel welcome or appreciated for my business. The first experience that I had was above satisfactory, but this left a bad taste in my mouth. I would not deal with this company again and have advised my family to do the same. What a shame that the movie theater got this stain in my mind before it made the long standing as other theaters in the area.