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2.63 / 5

User rating: 2.63

 



  • General Experience User rating: 2.75
  • Concession User rating: 3
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 2.25
  • Customer Service User rating: 2.66666666666667

 

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Theater Reviews

Showing 1 to 3 of 3

Nice staff, older theater

February 14, 2019

I bring the grandkids at least twice a month on 5.00 Tuesdays. Because it’s older and less comfortable than other area theaters we can usually walk up and get seats for any movie. On Tuesday with the reward card we get free popcorn and there are good deals on hot dogs too. The staff is always friendly and very nice. I think it’s clean, although after movies people just leave trash. I think if they lowered prices to 5 or even 6 dollars everyday they’d make up for the outdated theater, and make a profit on the consessions. I know I’d be there more often. I agree with. An earlier poster. I hate the entrance design but again, the long corridor and no close parking. But again, walking the extr distance could be off set by intiving pricing everyday... or st least Monday through Thursday !

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0

Phone # sucks and one may not call, get a working number you loser !!!!

October 19, 2019

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

GROSS! Don't waste your money

July 23, 2019

We usually go to St. Charles 18 but the movie we wanted to see was sold out so we looked at other options. Figured all Marcus theaters would be comparable so we tried out here and what a mistake ...Understaffed and dirty, dark halls and creepy. We were at Screen 3 and were sitting on the far right (when looking at the screen) and our seats were looking directly at the wall ...We had to turn our heads far to the left to look at the screen. Surround sound wasn't on, only the speakers in the front were working so we couldn't hear anything. Old fashion scratchy/itchy folding seats (no recline, no heating, not comfortable). The floor was sticky like you were in the theaters in the 90s. We left 5 minutes into the movie and demanded a refund. Absolutely one of the worst theaters in the area. Will never go back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3
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