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User rating: 3.17 Rate Theater

1401 West Esplanade Avenue, Kenner, LA 70065

(888) 943-4567 | View Map


3.17 / 5

User rating: 3.17

 



  • General Experience User rating: 3.6
  • Concession User rating: 2.75
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2.5
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 3 of 3

Used to be my choice theater every time 2

March 21, 2018

This is added to my last review because the rating that I gave the theater was somehow changed. General experience 1, concessions 3, Theater presentation 1, customer service 1, cleanliness was good 4

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Use to be my choice theater everytime.

March 21, 2018

I use to really like this theater. It was the only one that I would go to. The seats were comfortable, the price was reasonable and the late show was usually not very crowded. Then the new recliner seats with the handrail in front of you blocks your view when reclined. The recliners are not fully adjustable without separate footrest and back controls which are very uncomfortable for me. Now added to that we are forced to assigned seats, which will sometimes cause a problem if you want to move for obvious reasons. Sometimes moving to another seat can make a big difference in the enjoyment you have watching the movie. For these reasons and the price increase to pay for this so-called upgrade, I will not be attending this theater anymore. DVD and Blu-ray movies have just become much more attractive to me and my wife with all the comforts of home and none of the hassle.

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Use to be a nice theater.

September 24, 2017

The assigned seating now forced on us is not for me. I got stuck sitting next to someone that reeked of cigarette smoke and I had no place to move because of the assigned seating. I was disgusted and sick to my stomach by the movie's end. This theater is now overcrowded and has become more of an aggravation then a pleasure, even for the late shows. The reclining seats would be nice if not for the new handrails blocking your view of the movie when reclined. Also the operation of the recliner does not allow for individual adjustments of the back and footrest which can be very uncomfortable at times. Also they don't believe in the right to protect yourself in their theater. The 2nd Amendment means nothing to them and self-protection (even with a permit) is not allowed in this theater. That was it for me. I will check out some other theaters bud I doubt I will be back to this one.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3
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