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User rating: 2.98 Read Reviews | Rate Theater

4029 Interstate 45 Service Road, Conroe, TX 77304

936-856-9949 | View Map


2.98 / 5

User rating: 2.98

 



  • General Experience User rating: 2.875
  • Concession User rating: 3.83333333333333
  • Cleanliness User rating: 3.42857142857143
  • Theatre Presentation User rating: 2.42857142857143
  • Customer Service User rating: 2.33333333333333

 

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Theater Reviews

Showing 1 to 7 of 7

No consideration for patrons

March 13, 2020

We came to watch a wonderful movie that was disrupted repeatedly by a group of hoodie wearing ‘gang’ that talked, ran around the theatre up and down the stairs, playing with their cell phones and providing a great reason to not come here for a movie, ever. Management very unresponsive.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Wonderful theater clean enjoy the experience

December 22, 2019

My family and I have enjoyed the theater several years with new reclining seats just a wonderful experience each and every time, the employees are friendly the theater is clean the sound is great... I can’t say enough good things about the Grand in Conroe Texas....

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Dirty theatre

November 24, 2019

Chair was dirty and trash in cup holder. Went to manager and complained. He just said sorry and didn’t send anyone to clean it. I’m done

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 0

January 06, 2019

I paid good money to have surround sound which did not occur. It was like i was watching at home on my tv!

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

77302-5212

January 16, 2018

can not get ticket prices on inter net or phone call

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Fun for all

October 10, 2017

I live right down the street from this theater and have never had an issue with it. However it is getting to the older side and could do with a good screen update. They are already improving, they are installing recliners in every theater. Concessions are always fresh, this theater gets very busy during big premiers and handles it all very well in my opinion. Everything gets an A, sans the picture quality.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

The Grand

July 18, 2017

Picture quality is terrible. Very dark you can hardly see the picture. Manager said nothing he could do. Will not go back there.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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