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3.73 / 5

User rating: 3.73

 



  • General Experience User rating: 4
  • Concession User rating: 3.66666666666667
  • Cleanliness User rating: 3.66666666666667
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 3.66666666666667

 

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Theater Reviews

Showing 1 to 3 of 3

This is just to mitigate "Horrible management and staff".

July 27, 2019

Don't blame a whole theater for one jerk family.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

One of the best in San Antonio!!!!

April 21, 2017

Writing this review because i was shocked that someone brought the overall score to 1.5..... this is a really awesome theater and in my opinion one of the best in san antonio. Great staff, clean in general, has starbucks inside, has a nice little restaurant inside and a above average little bar upstairs. It is an excellant location surounded by pretty top notch restaurants and bars that are a perfect compliment to a movie night out.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Horrible management and staff

March 19, 2017

My wife and I went to watch Beauty and the Beast and had the worst experience at this theatre. The family behind us brought 4 screaming kids with one of them being a baby. After about an hour of disruption my wife politely asked them to please be quiet. The parents literally went off on us and the guy stood up and tried to fight me. We got up and took it to management and explained the situation to the general manager. After explaining the situation he said he was going to remove them from the theatre. I waited to ensure that he was going to take action and he literally went back to work and acted like nothing happened. I waited another 10 minutes and watched as he was joking around with his staff. My wife and I have been coming to this theatre monthly for the past 6 years and will never step foot in here again. I also send a lot of employees and customers to this theatre and will never spend another dollar at a Santikos establishment again.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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