Thank you for rating this theater!

User rating: 2.97 Rate Theater

8001 Gateway Promenade Place, Gainesville, VA 20155

844-462-7342 | View Map


2.97 / 5

User rating: 2.97

 



  • General Experience User rating: 3
  • Concession User rating: 2.83333333333333
  • Cleanliness User rating: 3.33333333333333
  • Theatre Presentation User rating: 3.16666666666667
  • Customer Service User rating: 2.5

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service


Type the code:




Theater Reviews

Showing 1 to 6 of 6

Managers unethical treatment of employees

January 04, 2023

I recently witnessed a female manger treating another female employee with such total disrespect it was disturbing to say the least if you do not know how to treat people do not be in a management position!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Excellent Choices at Concessions and a Terrific Movie Experience

March 28, 2022

Even with limited options, the theater has some excellent choices. Go see a movie here and enjoy keeping theaters alive. Friendly staff and *most* of the time a speedy process at concessions. Get your tickets in advance on the app or arrive early to avoid delays.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Keep the Movies from Dying!

August 12, 2021

A newer theater with a good RPX experience. Prices are high...that's just the way of things now. This theater has been very accommodating with COVID practices in place. The app is trouble at times and the staff seems just as lost as the customers on that front. Concessions I usually give myself at least 20 minutes to get through but it can sometimes take less when the "varsity squad" is working. Cut down on delays by planning well ahead of your start time. Reserved seating is a nice touch. Overall the facility stays 𝒑𝒓𝒆𝒕𝒕𝒚 clean, especially with all the foot traffic. Would definitely recommend over most of the other theatres in the area. Even the other Regal Cinemas.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Terribly organized and managed

January 19, 2020

I bought tickets in advance, showed up 20 minutes early but the concessions are so inefficient it’s impossible to get popcorn or anything Without missing the movie. A movie without popcorn and pop is a terrible experience.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Horrible service

January 02, 2020

Waited 35 mins for popcorn, horrible service

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

ticket machines are out of order in the lobby

December 18, 2017

It would be nice for the customers to buy tickets in enclosed area to provide shelter from the elements. Waiting online outside is terrible. Most of the time the ticket machines are out of order in the lobby.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3
  Change Location