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User rating: 3.42 Read Reviews | Rate Theater

365 Lancaster Dr S.E., Salem, OR 97301

844-462-7342 | View Map

3.42 / 5

User rating: 3.42


  • General Experience User rating: 3
  • Concession User rating: 4.25
  • Cleanliness User rating: 3.75
  • Theatre Presentation User rating: 3.33333333333333
  • Customer Service User rating: 2.75


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Theater Reviews

Showing 1 to 3 of 3

Love that this theater offers Christian shows where other theaters dont in this area.

August 29, 2019

Not as updated as Willamette with reclining seating. But is still a nice theater with friendly staff and clean. I love that they offer Christian shows and a few others that aren't offered at other theaters in area. This is a +++ for us

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Terrible customer service!

December 26, 2018

When I went to pay at the admissions window, the male attendant asked if I had any regal rewards. I told him no but presented a movie gift card. he didn't bother to take it. I then told him about the issues I had purchasing with a fandango gift card. He simply said they have nothing to do with that. So basically I had to pay full price for two senior citizens. I don't plan on returning anytime soon.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Racially profiled last Friday

February 11, 2018

I’m short, a few buddies and I are ready to watch 12 strong and the General manager stalks through our entire theater entry and follows through to the theater. He asks us for I.D’s even though all my friends were 18 and up! I provided my id and my other friend did as well. Unfortunately, two of my buddies forgot their I.ds which is why I paid for their tickets. Keep in mind, all of us had also purchased concession. The manager was completely fake and sent us to a different theater for the wrong showtimes.... extremely rude and unprofessional. Btw, I’m a prospective law student hanging out with a soon to be marine, a semi pro soccer player and a artist. Ridiculous experience. We have all pledged to never attend that theater.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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