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User rating: 3.35 Read Reviews | Rate Theater

199 East Montgomery Avenue, Rockville, MD 20850

844-462-7342 | View Map


3.35 / 5

User rating: 3.35

 



  • General Experience User rating: 3.16666666666667
  • Concession User rating: 3.4
  • Cleanliness User rating: 3.8
  • Theatre Presentation User rating: 3.4
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 5 of 5

Terrible Parking Situation

July 06, 2019

The parking lot across for the theatre is closed, the parking garage closer to Rockville Pike was closed. I ended up parking at an open lot across the street from Panera. Please don't it cost me $12 to park there and it was 4th of July. I was shocked and learned my lesson. I don't think I will be coming there again it's too costly and difficult to find parking. There are other garages that are cheaper I am sure, but why not go where it's free to park.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Great Seating and atmosphere!

June 02, 2018

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Incredibly long and slow lines

February 24, 2018

Both to get in and the concession. Took over 25 minutes to get through both. Only two people manning the counters. Plus the AC was broken, which the only bothered to tell you after you pay for your ticket.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Stay Away!

December 31, 2017

It's really too bad. Very comfortable seating with the recliner seats. The problem is that the staff is so incompetent and rude that I'll never go back there. I asked for tickets for a particular movie, and they gave me tickets for a different movie. When I brought it to their attention they didn't even apologize. They acted like I was trying to rip THEM off! They finally gave me my money back, but I never got to see my movie. Another time I asked for a ticket for a show at one particular time but they gave me a ticket for a different time that the movie was showing. What are they smoking?

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Great Service

December 15, 2017

Had a lost card and the Manager was very kind and patient with the search for me. The theater was clean and I love the chairs.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5
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