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2.13 / 5

User rating: 2.13

 



  • General Experience User rating: 2.375
  • Concession User rating: 2
  • Cleanliness User rating: 1.85714285714286
  • Theatre Presentation User rating: 2.28571428571429
  • Customer Service User rating: 2.14285714285714

 

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Theater Reviews

Showing 1 to 7 of 7

Horrible experience wont go back

December 31, 2019

My family went to the movies last night and we had to sit in line for 25 min to get tickets from the self checkout only because apparently they have done away with the outside ticket purchases. Then we sat in like for an additional 30 min for popcorn. We had assigned seats only and no one veen checked our ticket stubs. I saw several teenagers just walk right in and not pay for tickets and sit wherever they pleased. The theater was disgustingly dirty. The seats were sticky. I wont go back. What an Intense experience and it's sad that this theatre is so behind the times.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

REGAL-YOU HAVE TO DO BETTER!!!

December 01, 2019

There are so few options for theaters in Mt. Pleasant. This Regal theater needs serious work. Obviously, it needs modernizing if it is going to keep up with the bigger city cinemas. And although Mt. Pleasant isn't a "big city", the community has expectations, especially for high dollar movie prices. But, my biggest frustrations is from an employee standpoint. It was Thanksgiving weekend and management did not staff well. How do you not have front windows open??? Or the concierge desk staffed? Only four registers open for concessions AND tickets. They were 20+ deep. You guys have to hire more folks or increase staff on a holiday weekend.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Overpriced and they want you to choose seat when buying ticket

November 30, 2019

Expensive tickets. You have to choose seat when purchase ticket but theatre so dark you can't see the seat that you have bought. Ridiculous!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

OLD AND NEEDS UPDATING

January 09, 2019

This theater was state of the art when it opened in the 90's.. now it is just sad.. it charged more for it's product then any of the other local theaters. I go to the movies a lot and Mt Pleasant needs to build a new complex or gut this one. The bathrooms are always filthy and the seats look like something on the street corner. How hard is it to just close half of the theater and do a make over so you keep your door open. Regal needs to spend some money here or another chain build a new one, i.e. CINEMARK or even AMC

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

:)

October 15, 2018

my favorite theater!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Easily the Highest Ticket Prices In S.C.

June 21, 2018

Nice theaters, yes. But ticket prices and concessions are both at least 25-35% higher than anywhere else. While concessions prices are about the same at the Citadel theaters, ticket prices are usually $4-$5 less for the same showings. At this theater, children's tickets are $12 at all times. At Citadel, they are almost HALF that for matinees.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Very bad!

May 26, 2018

First off: the employees are borderline racist. There was popcorn in my seat and a drink was spilled on it. I even heard employees snicker at my grandmas disability. They were disrespectful and very triggering. Do not come to this theater.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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