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User rating: 2.30 Read Reviews | Rate Theater

5910 Kingstowne Towne Center, Alexandria, VA 22315

844-462-7342 | View Map


2.30 / 5

User rating: 2.30

 



  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 3 of 3

Can’t get an answer to a simple Question? What are Ticket Prices???

February 12, 2020

Not going to a movie now 😥 Can’t get an answer to a simple question. How much are ticket prices?

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

No popcorn

December 26, 2019

We attended the 10:50AM showing of the new Star Wars movie on December 26th. I had bought tickets in advance, but was surprised that there was no one in the box office selling tickets. In the lobby was a self-check machine in for those who already purchase tickets, but it wasn't working. It's obvious that anyone could watch movies free all day. We got in line to buy popcorn. There were two long lines and about 6 people behind the counter. Believe it or not, there was no popcorn to buy. After the movie, when I went to use the closest ladies room to our theater, it was out of order. It's sad to see a movie theater in a thriving area fall into disarray.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Regular theater, sh**** customer service.

November 23, 2017

Well lets look st the fact that they dont have access to reahing theyre front desk by phone, if theyre is its a rubix cube to reach them. People that work there very clearly don’t want to work there, and if you loose something don’t expect it back because the workers there when I say “don’t want to be there”...trust me I really mean it. They don’t want to help, they’ll find whatever excuse to get out of helping amd turn the other way, or to a manager who’s not there either

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1
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