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User rating: 2.78 Read Reviews | Rate Theater

5860 Harbour View Blvd., Suffolk, VA 23435

844-462-7342 | View Map


2.78 / 5

User rating: 2.78

 



  • General Experience User rating: 2.16666666666667
  • Concession User rating: 3
  • Cleanliness User rating: 3.4
  • Theatre Presentation User rating: 2.75
  • Customer Service User rating: 2.6

 

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Theater Reviews

Showing 1 to 5 of 5

Hate their new ticket purchase process!

January 03, 2020

I used to love this theater. We get to the theater early enough to get good seats, but now we have to buy our tickets at the concession stand, This means we’re now having to wait in one line for others to get their snacks and whatever so by the time it’s our turn, the movie’s starting and the good seats are gone because other lines are moving faster. Not everyone wants concessions and you can’t get discounts you may qualify for purchasing tickets online. Cinemark now has assigned seating as well so we’ll start going there instead of dealing with this madness.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

I will no longer go to this theater

November 04, 2019

I have always gone to this theatre and enjoyed it. Sunday, 3NOV19 I went and imagine my surprise to find that ALL lines in the consession were for both ticket purchasers as well as consessions. That is CRAZY. I purchased my ticket ahead of time and all I wanted was popcorn. I had to wait 15 minutes for two families in line ahead of me to get there tickets and their refreshments. If you must have ticket purchased there, please at least have two lines open for snacks ONLY.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Love this theater

July 29, 2019

We always drive to this theater and we’ve never had a bad experience.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Broken seats

July 22, 2019

Seats didn't recline. Horrible place

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

DO NOT LIKE RESERVED SEATING

March 20, 2017

I drove from va beach to see King kong, pulled up show tines on my phone, got there it was 3d, the price was $10 not the senior price and they have reserved seating or purchase in advance, no where to sit except too close to screen upon arriving, i've never seen a theater you couldnt just walk in and pick your seat, terrible experience, i'll see my movies in Vabeach from now on

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4
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