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User rating: 3.97 Read Reviews | Rate Theater

255 West 5th Street, Oxnard, CA 93030

805-487-8380 | View Map


3.97 / 5

User rating: 3.97

 



  • General Experience User rating: 3.6
  • Concession User rating: 4
  • Cleanliness User rating: 4.25
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

 

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Theater Reviews

Showing 1 to 4 of 4

Worst Customer service

February 04, 2019

Wanted to uncharged myself and my disabled aunt on icee drinks. The special was two medium drinks and popcorn. When asked if we could get icees instead of soft drinks told it would be extra. Normally this would not bother us but the sodas are actually more expensive than the icees. So we were asking a replacement that was cheaper. When talking to manager he was adamant about not being able to substitute. We will never return to this movie theater again for they do not understand customer service.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Beautiful fountain surrounded by benches and greenery

September 09, 2018

It's been awhile since I've been to this theatre because since Riverpark opened the Cinemark I've watched most of my movies there. But today we decided to go here and....WOW! the place looks amazing!. From the all digital screens to the amount of greenery in the foyer plaza, the place looks beautiful! The theatre was very clean and I love the video screens everywhere. The sound system was very good! We ate at the adjacent Fresh and Fabulous cafe which I highly recommend! My overall experience was one of being in a not so crowded, relaxing place among lots of greenery and welcoming employees. I'm definitely coming back! (this place is much closer to my house than Riverpark Cinemark)

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

No reclining seats.

February 03, 2018

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

They have the Best tasting hot dogs in all of the Ventura county theaters

August 31, 2017

Good

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5
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