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3.59 / 5

User rating: 3.59

 



  • General Experience User rating: 3.2
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3.75
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 4 of 4

Terrible customer service

January 27, 2018

Had over half the theater roped off for a birthday party. Prime rows. They sad we could fill in the seats not taken after all the party got there. Wasn’t told when we bought our ticket that seats were limited. Then not all the seats were taken. Don’t rope off seats that aren’t already paid for. Won’t go back.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Neglect to maintain showtimes on Internet

December 19, 2016

This is the only theater in our area that seems to consistently fail to update the show times on the Internet site, which means you can only buy tickets 1 or 2 days out. Today is 12/19 and they only have show times and tickets for today and tomorrow 12/20, while every other theater has tickets available for up to a week in advance. Actually stopped by the theater yesterday to buy tickets but the ticket office wasn't open yet. A lady working inside the lobby gave me a flier but she was clueless about the dates available for purchase on the Internet and assured me I was wrong even after I explained I had just gotten off the Internet. Wouldn't listen and it just wasn't possible that she could be wrong and in no way could I the customer possibly be right. This gal needs to find a profession that doesn't interact with the public. Although this theater is closest, we've decided to make our movie events in another city where we can plan better for it and also enjoy a different restaurant for a change because the old cronies running Crestview have stifled a lot of business growth or we'd have a better selection here.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Roomy, Clean Love the Popcorn

July 17, 2016

Comfortable, nice if seats reclined some more. My favorite Theater!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Favorite Popcorn

May 11, 2016

Sound and Picture always good. Roomy theaters.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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