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3.82 / 5

User rating: 3.82

 



  • General Experience User rating: 3.25
  • Concession User rating: 4
  • Cleanliness User rating: 4.5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3.33333333333333

 

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Theater Reviews

Showing 1 to 4 of 4

2 Major problems

August 09, 2018

First impression is when one calls the number listed for help. The message is all garbled up and very difficult to understand and the only information given are the show times, The second problem is online ticketing that Huntsville theaters have now is no where to be found of it is well hidden. The theater is very nice and the concession is good.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 0

MFW people still get upset about commercials

March 12, 2017

The seats are great, the concession is nice, if a bit expensive, and the bathrooms don't reek of bad smells. Some people, as it seems, don't understand how a bulk of the money a theater makes is through their ads before the movie. On top of the fact that EVERY theater has them. And being upset about the box office not being open is stupid. I'd rather be inside out of the cold / hot / rain / snow to get my ticket than to be outside waiting in a line to get in, then wait in another line to get concession food.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Let's pay to watch 25 minutes of TV commercials

March 07, 2017

I dont go to many movies but when I went to see Rogue1 and they made me sit thru 25 minutes of TV commercials, even the same ones multiple times. Movie time was billed as 7:00, the movie pre-views didnt start until 25 after. I will not be going back to this theater. Oh by the way, the Box Office is not open, you must stand in line and funnel thru 2 terminals to buy or just pickup your prepaid tickets, no cash allowed.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

This secret won't stay a secret!

March 30, 2016

This theater is awesome! It's been redesigned top to bottom and is a step above! The seats fully recline and are kept VERY clean! I used to love going to Bridgestreet's Monico but this place has by far, replaced my need to go there! The employees here are 100% customer focused - I ordered a hot dog just before my movie was about to start. They told me that the hot dogs wouldn't be ready for another 2-3 minutes and asked what theater and seat number I was in - and THEY BROUGHT IT TO ME - with the mustard I said I wanted! That's OUTSTANDING! This isn't the theater it once was - it's redesigned and looks as if its just opened! They keep it spotless! Coming soon! They'll soon have mini-dinner menus available -

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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