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User rating: 2.70 Read Reviews | Rate Theater

4444 Westheimer Road, Houston, TX 77027

832-709-2146 | View Map


2.70 / 5

User rating: 2.70

 



  • General Experience User rating: 3
  • Concession User rating: 2.5
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.5

 

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Theater Reviews

Showing 1 to 2 of 2

they scam online buyers

April 09, 2019

i purchased 2 tickets online for $58. (yes. it really is that much). when i showed up to the theatre, they didn’t have my seats. a manager rescheduled them for a different day. we show up again and they still don’t have my seats. i called 5 times and left 3 voicemails and wrote an email to their GM “Robert Flowers”. i never heard one response back. i called corporate and left 2 voicemails. no one would call me back. after days of trying to get ahold of someone, i finally talked to the CFO who said he would refund me my money. he even took my credit card information down. i never saw my money. i’ve tried to call back and no one will answer the phone. apparently, according to the cashier that works there and a bartender, they are instructed not to answer the phone. they are out here scamming people

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best seats and cuddly experience (blankets & pillows) in town:)

July 30, 2016

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4
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