510 E. Westchester Parkway, Grand Prairie, TX 75052
If I could give customer service a -10 I would
February 11, 2020
I rate the theater a ZERO. First off Management is unprofessional and rude specifically Jason who somehow became GM over this establishment. There is an ant infestation I'm not sure if they have completely addressed so good luck not getting bit by ants and/or transporting them home. The popcorn is usually stale. They are ALWAYS out of kettle popcorn. And they remove the popcorn from the dispensers at the end of the night and then store them in huge bags to be used again the next day. Oh and good luck ordering anything from the kitchen if you catch the last showing because whoever runs the kitchen will tell you Sorry the kitchen is CLOSED. Ignorant and unprofessional. If you want to have a better movie experience, go to the Lux Cinema in Burleson. It makes the Grand Prairie location looks like trash.
Dirty theater. Used to be great.
November 11, 2018
Popcorn all over, trash cans overflowing, nasty bathroom with paper on the holder (not in the holder), just a plain old dirty theater. It used to be so nice, but no more.
August 10, 2018
Mission impossible, went to see this movie on 8/7/18 and the left side speaker is blown. So it viabrated really bad during the show. It needs to be fixed, good show, bad and I mean really bad sound.
November 26, 2017
The theater seating is great! Everything seems comparable to other theaters! The self serve concessions option is wonderful, but the popcorn behind the counter and self serve is stale. I have been a few times and the experience is the same. Never have I been to a theater where I was not able to finish the popcorn. It is not crunchy, it is chewy and leaves a lot of the kernel bits in my mouth with every bite. ??
Free refills on drinks and popcorn!
June 19, 2017
Pizza was not tasty. Poor quality.