Thank you for rating this theater!

User rating: 2.76 Read Reviews | Rate Theater

510 E. Westchester Parkway, Grand Prairie, TX 75052

972-299-3456 | View Map


2.76 / 5

User rating: 2.76

 



  • General Experience User rating: 3
  • Concession User rating: 1.6
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3.4
  • Customer Service User rating: 2.8

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service


Type the code:




Theater Reviews

Showing 1 to 5 of 5

If I could give customer service a -10 I would

February 11, 2020

I rate the theater a ZERO. First off Management is unprofessional and rude specifically Jason who somehow became GM over this establishment. There is an ant infestation I'm not sure if they have completely addressed so good luck not getting bit by ants and/or transporting them home. The popcorn is usually stale. They are ALWAYS out of kettle popcorn. And they remove the popcorn from the dispensers at the end of the night and then store them in huge bags to be used again the next day. Oh and good luck ordering anything from the kitchen if you catch the last showing because whoever runs the kitchen will tell you Sorry the kitchen is CLOSED. Ignorant and unprofessional. If you want to have a better movie experience, go to the Lux Cinema in Burleson. It makes the Grand Prairie location looks like trash.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dirty theater. Used to be great.

November 11, 2018

Popcorn all over, trash cans overflowing, nasty bathroom with paper on the holder (not in the holder), just a plain old dirty theater. It used to be so nice, but no more.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 2

Theater #4

August 10, 2018

Mission impossible, went to see this movie on 8/7/18 and the left side speaker is blown. So it viabrated really bad during the show. It needs to be fixed, good show, bad and I mean really bad sound.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Lush Seating

November 26, 2017

The theater seating is great! Everything seems comparable to other theaters! The self serve concessions option is wonderful, but the popcorn behind the counter and self serve is stale. I have been a few times and the experience is the same. Never have I been to a theater where I was not able to finish the popcorn. It is not crunchy, it is chewy and leaves a lot of the kernel bits in my mouth with every bite. ??

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Free refills on drinks and popcorn!

June 19, 2017

Pizza was not tasty. Poor quality.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5
  Change Location